General

We have a retail location in North San Diego County where we offer Bonded Jewelry services. Not far from LA!

We are in Los Angeles often so signup for our emails and follow us on Instagram to be the first to know when we will be doing an event in your area.

Interested in a private party in the LA area? We do that! Click here to get more info.

BONDED JEWELRY

Yes! Your jewelry can simply be removed with a scissor at the welding point.

Not at all! Bonded jewelry is a painless process of welding the metal so no clasp is needed.

Your bonded jewelry can last weeks, months, years - as long as you want!

We have a wide selection of chains available. You are guaranteed to find something you love! For an example of what we have, check out the Bonded Jewelry Appointment Page or our Bonded Highlight on our Instagram page.

To book your appointment, a $15 deposit is required and will be deducted from your total on the day of your Bonding Experience.

Bracelets:
$48-$98 for 14k Gold Filled and Sterling Silver
$98+ for Solid 14k Gold

Anklets:
$88-108 for 14k Gold Filled and Sterling Silver
$118+ for Solid 14k Gold

Deposits are refundable if you cancel at least 24 hours before your appointment.

Yes!

Anklets:
$88-108 for 14k Gold Filled and Sterling Silver
$118+ for Solid 14k Gold

Yes! Rings and toe rings start at $48.

Yes! We have a variety of charms that you can add to make your piece truly one of a kind. We can even add a personalized disk to your piece we just need to know before your appointment so we can have it ready for you.

Reach out to hello@tljewelry.com for more questions.

Yes! Once you book your appointment, you'll receive a confirmation email that has a link to make adjustments up to 24 hours before your appointment time.

Please Note:
We cannot accommodate late arrivals so please plan for traffic, especially during the summer months and holiday season.
Rescheduling and cancellations must be made at least 24 hours before your appointment in order to receive a refund or transfer your deposit to a future date. Private parties require 2 weeks cancellation notice.

*Refunds are not automatically issued when an appointment is cancelled as most customers prefer to apply them to a future appointment. Please reach out to hello@tljewelry.com if you would like a refund.

TSA will not require you to take off bonded jewelry.

While Bonded Permanent Jewelry is meant for everyday wear, it is still fine jewelry and not invincible.

In the event that your chain breaks or needs to be adjusted tighter, we offer 1 complimentary repair within 30 days of your initial appointment. Any additional repairs will have a fee.

Please note: If the chain is not in its original condition (stretched out beyond repair or contains multiple breaks), a new chain will need to be purchased.

Yes! We'd love to bring the Bonded Jewelry Experience to you! Click here for more information.

*Minimum of 6 people required. Setup and travel fees may apply depending on your party size or location.

Production & Shipping

All items are handmade to order unless noted as 'Ready To Ship' in the product name. Please allow up to 5-10 business days for your piece to be made and an additional 2-7 business days for shipping. Production time typically increases during sales and holidays. Please keep in mind that we are a very small business and create everything by hand.

All U.S. orders are shipped standard USPS per your selection. Tracking info will be sent as soon as your order has left the shop and is in the hands of the carrier. Please be patient with our carriers as they are experiencing high volume. 

USPS Shipping Services Offered
(delivery estimates are within the contigious US only):
First Class - delivered within 2-5 business days
2-3 Day: delivered within 2-3 business days
1 Day: delivered within 1 business day

Rates will be calculated at check out. We are not responsible for tariffs or duties imposed on your order by your government. We are unable to advise the amount of what the fees may be, please contact your local tax agent or customs office. Once your item is ready to ship, it typically takes 1-3 weeks for your order to be delivered.

Overnight and priority shipping does not affect our order processing times. Your order will still be made by hand and expedited shipping will apply once the item is ready to ship. We will not refund your order or shipping costs due to lack of understanding of the above mentioned. We DO NOT offer rush shipping during holidays or sales. 

When your order has shipped you will receive an email with the tracking info. You can also view your tracking for your order in your account on our site.

Once your package leaves our studio it is in the hands of the United States Postal Service. If your package is lost or stolen in transit please contact your local Postal Office. You can reach out to hello@tljewelry.com and we'll assist you in replacing your order.

Returns & repairs

We want you to be happy with your purchase and gladly accept returns for reimbursement within 30 days of receiving your order as long as the item is in brand new, resalable condition.

Please ship your return in a padded envelope to:
TERESSA LANE
Attn: Teressa Lane Return
2680 State Street
Carlsbad CA 92008
*You are responsible for all return shipping fees.

Your refund of the full purchase price less shipping charges will be applied to the original form of payment once your return is received, inspected and approved. Please note, depending on your bank, it could up to 10 business days for the credit to be seen on your account.

Final Sale items not eligible for returns or exchange: personalized jewelry, gift cards, sale items

Please keep in mind, although our jewelry is meant for everyday wear, it is still fine jewelry and not invincible. We understand repairs are sometimes necessary so we offer 1 complimentary repair within 30 days of your initial purchase. Any additional repairs will have a fee. Please contact hello@tljewelry.com for additional questions or help with a repair.

If you receive a damaged or incorrect item please contact hello@tljewelry.com within 24 hours of receiving your order. Please include your order number along with a picture of the damaged or incorrect item.